Solving problems in BERNINA V9

If you encounter a problem, refer to the following sources for help:

Getting help

If you are unable to solve a problem, you should contact your dealer. Before seeking help, check that your PC meets the system requirements and General problems section in this chapter.

Issue reporting

BERNINA V9 includes a feedback reporter, when connected to the Internet, to provide direct contact with BERNINA Support following a system crash...

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Use the issue reporter to request assistance for specific issues. The reporter can also be run independently from the BERNINA V9 program group.

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