If you encounter a problem, refer to the following sources for help:
BERNINA V9 Reference Manual – select Help > Reference Manual (or printed version)
BERNINA V9 Online Help – select Help > Help Topics
MS Windows® Online Help – select Start > Help
MS Windows® manual
Documentation supplied with your hardware.
If you are unable to solve a problem, you should contact your dealer. Before seeking help, check that your PC meets the system requirements and General problems section in this chapter.
BERNINA V9 includes a feedback reporter, when connected to the Internet, to provide direct contact with BERNINA Support following a system crash...
Use the issue reporter to request assistance for specific issues. The reporter can also be run independently from the BERNINA V9 program group.